File showing up in iTunes folder but not iTunes itself

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Level 1

8 points

File showing up in iTunes folder but not iTunes itself

I am currently trying to add a custom ringtone to my iPhone 4S running on iOS 9.3.5. As described in the title, I have a file showing up in an iTunes folder but not iTunes itself. More specifically, my file shows up in the Music>iTunes>iTunes Media>Tones Folder. It, however, is now showing up in my Tones playlist in iTunes. As far as I know, I cannot edit any of my other playlists, and whenever I try to drag things into my Tones playlist, nothing happens. My laptop runs on Windows 10, and I am using iTunes 12.4.3.

If anyone has any ideas on how to fix this, that would be great.

iPhone 4S, iOS 9.3.5

Posted on Aug 31, 2016 7:26 PM

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Answer 1

turingtest2

Level 10

278,385 points

Sep 1, 2016 5:31 AM in response to cheesiscool

iTunes only shows what has been added to it, not everything that might be placed in the media folders. Drag and drop that file into ...\iTunes\iTunes Media\Automatically Add to iTunes. As long as it is a valid tone file (AAC format with .m4r file ext. and less than 40 seconds long) it should be moved back into the Tones folder and added to the Tones section of your library.

tt2

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Answer 2

cheesiscool Author

Level 1

8 points

Sep 1, 2016 7:41 AM in response to turingtest2

Sorry for not mentioning this in the original post. I have tried putting it in that folder. I have also tried deleting the folder and putting it through "Automatically Add to iTunes" again. Neither have worked. Do you have any other possible solutions?

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Answer 3

turingtest2

Level 10

278,385 points

Sep 1, 2016 8:11 AM in response to cheesiscool

When you put it in Automatically Add to iTunes does it get moved to Music, Tones, a Not Added folder inside Automatically Add to iTunes, or just ignored? Does it meet the criteria for a tone, a standard AAC file with the extension changed from .m4a to .m4r and less than 40 seconds long?

tt2

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